Refunds

Because everything in the shop is a digital download that is available the instant payment clears, all sales are final as a general rule. That said, I want you to be happy with what you bought.

I'll make it right if

• The file is corrupted, missing pages, or won't open. I'll send a fixed copy or refund you.
• The listing described something the resource doesn't include. I'll refund you.
• You were charged twice for the same resource. I'll refund the duplicate.

Refunds aren't available when

• The resource wasn't the right fit for your grade or program — please check the grade tags and preview pages before buying.
• You purchased the same resource again by mistake after already owning it (the checkout warns you when that happens).

To request a refund, contact me within 14 days of purchase with the email you used at checkout and the name of the resource.